Why Google cannot verify my account belongs to me?

Some useful steps for verify Google account via using various methods  

If you want to reset your account password, delete the account or trying to make any kind of sensitive change in your Google account or settings, performing Google account recovery, etc. you might have to verify your account. If you are needed to verify your account you will be able to see the following options to complete the verification:

Ø Code verification through SMS

Ø Password reset link through email

Ø Answering the security questions

You will get the verification method as per your account settings. I did not set up the security questions on my account due to which I found that Google can’t verify my account by answering the security question because that option is unavailable.

But there is nothing to worry if you are in this kind of situation, you can still verify your account using the recovery phone or the alternate email address registered with the Google account you are verifying.

If you are using the recovery phone number for verification, you will receive an SMS containing the verification code. Once you receive the SMS, you need to enter the code in the verification page and follow further instructions to complete the verification.

If in case you have not set up the security questions on your account and you don’t have access to your Google account recovery phone number, you need to use the alternate email address registered with the Google account for verification. You need to send an email containing the password reset link to your alternate email address. Once you receive the email, you need to open that and click on the password reset link to complete the verification.

If you are not able to verify your account using the account verification options you need to seek assistance by the following ways:

Ø Get online help from Google support through website or chat

Ø Contact the Google customer service for manual intervention by an expert

If you are not able to verify your Google account using any of the methods given above, you need to use the option of Google can’t verify my account help on the Google support page. You need to verify your account by a valid photo ID such as your Driving license, passport, national ID, etc.

If in case you are not able to verify your Google account as the primary user of the account, you need to contact the Google customer service team to get further assistance. Once you get in touch with the Google support representative, you need to elaborate on the concern you have and the representative will start working to get the issue resolved as soon as possible.

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