Are you facing login issues with your email account on AOL? Well, users often face such issues due to forgotten passwords, account hack problems, and other reasons. Nevertheless, one can easily do their AOL account recovery using basic account verification information such as email addresses or phone numbers. However, if you don’t remember either one of them, then worry not as you can refer to this post for your account recovery. Hence, read further.
Guidelines to AOL account password recovery
- At first, you’ll need to visit the official sign-in page of AOL in your web browser and then enter the username or email ID linked to your account in the relevant particular.
- Now, hit the Sign-in button and then select the “I forgot my password” link to begin with your account’s password recovery.
- Next, you may need to again mention the username of your AOL account into the given field and then hit the Next option.
- Now, you’ll need to enter the phone number that is associated with your AOL account or the one that you provided while creating your account, and then hit the Next option for the AOL account password recovery mechanism.
- After you have provided the phone number, then AOL will send you an account verification code on the phone number. Also, you’ll need to click on “Yes, text me a verification code” to fetch the code.
- Now, mention the code in the given field on the AOL account recovery page and get your account ownership verified following clicking on the Verify tab.
- Hereafter, you’ll be redirected to the password creation page where you can enter the new password for your account of your choice and then re-enter it as well.
- Finally, hit the Save tab to confirm the password changes and then use it for getting access to your AOL account.
Account password recovery on AOL without Phone number
- In case, if you don’t remember the phone number linked to your account, then here’s how you can do your AOL account recovery.
- Visit the AOL sign-in page in your web browser, then hit the “Forgot Password” link, and then enter the account’s username or email address on the password verification page.
- Now go through the CAPTCHA verification process, then click on “Next”, and then pick any of the account recovery option asper your convenience.
- Next, hit the “Submit” option and then you’ll need to provide the alternate email address currently linked to your AOL account.
- Alternatively, you can also select the “Birth Date”, “Gender” and the “ZIP Code” from their respective drop-down menus to verify your account.
- Besides, you can also provide answers for your Account Security Questions in the “Your Answer” box for your AOL account recovery, and then hit the “Submit” button.
- Finally, you can now type your new password in the given spaces and then click on “Submit” to save the changes.
Account password recovery on AOL without alternate email
- In the event, if you can’t recall the alternative account recovery email address linked to your AOL account, then here’s what you can do.
- In your web browser, visit the AOL Mail official website, then hit the Forgot Password link, and mention the AOL username or email address.
- Now, click on Next, then mention the recovery phone number, and then click on Next.
- Next, you’ll need to choose whether you wish to receive a verification code by text or call, and then get it on the chosen option.
- Hereafter, mention the verification code in the given space and then click on Next to create a new password on the next page.
- Finally, save the changes via clicking on the Save button and then you can have further access to it.
Furthermore, you can also contact the tech-support experts to get any help regarding your AOL account recovery. They’ll surely provide you the best assistance with reliable solutions & information.
How can I avail of AOL account help- Know complete information here
AOL account is using for many purposes and embrace by most of the organization. They provide the best customer interface that makes it user-friendly. But, protecting accounts from unusual activity or external malware is a vital part. You can learn more about it further in this blog.
Find and Remove Unusual Activity on Your AOL Account
- To find the unusual activity on the AOL account, follow the below-mentioned steps:
- Check your IP address. It is generally an online location that presents with some number and alphabets
- Click on the recent activity and check the IP address
- The few digits of the IP address must be the same for all other IP address
- If you find the IP address quite different or any other IP is connected, then you should change the password quickly
- Apart from this, if you find any other location in history or mobile is showing some wrong decision, then you change the password immediately
Recognize a Hacked AOL Mail Account
- There are various signs that can help you to detect the hacked AOL account.
- Receivers are getting wrong emails from you or vice-versa
- You are not receiving emails from senders
- Showing spam mails in your account
- Showing unexpected location or changing every day. You can see this on the bottom of the page
- Recent activity is showing different than what you search for
- Automatic login or logout may be another sign of hacked email
- Receiving mails from unknown person quite often. It could be the serious one but many people overlook it but make sure you consider it and bring the necessary changes to account
- The above-mentioned ones are the indication of an account hacked. You can go for AOL account recovery and get quick access.
Secure Your AOL Account
- Always update the provided information
- Be aware of the small unauthorized activities on your account
- Change password at certain times. It will make the account more secure and turn the work of hackers more difficult
- Always go for additional security: With time AOL comes to update their security system and ensure users about full security. You can read more about it further
- Update the recovery option is vital. You should change it at a certain time. It shows that you are actively using the account
- Always keep updating the provided number and email address
- Aware of the installing software and their malware activities
- Remember to logout into public computers
- Do check the login activity and if it shows something unusual, then you can change the password
Add or Remove Account Recovery Info
You can easily add or remove account recovery information with AOL account recovery help. There are certain steps that you can direct to add or remove information.
For adding phone number:
- Go to the security page
- Select phone numbers
- Click on the added phone numbers option, and provide the new number
- You can delete the previous number, by click on the “delete icon” after selecting the phone number
For adding emails address:
- Visit the security page of AOL
- Click on the recovery option and add emails
- Now, follow screen instruction and verify the new email
- To delete the email, you can go for the “delete icon”
Add Two-Step Verification for Extra Security
- First of all, go to the AOL security page
- Here, you can see the “two-step verification”
- To turn it on, you can swipe the toggle
- Mention your mobile number and you will receive the verification code through SMS
- Click on the verify option and eventually two-step verification is add
- If you are not receiving the verification code, then you can turn off the locations
In this way, you can add two-step verification for strong security.
Know all answer for common FAQs on AOL account
If you are looking for the most relevant FAQs about AOL Account and wanted to know the right answers for them then you can collect the data from below.
Most Common FAQs about AOL email account access
1. Is it possible to access AOL mail for free?
Yes, On the official website of AOL, the users need to select the login/join tab and there you will spot a ‘create an account option. After this, you need to enter all the information prompted on the screen. Once you hit the continue option, your information will be verified through a one-time password (OPT).
2. How to access a second AOL email account?
You can create a second account on AOL mail by visiting the Manage my username section and then add a new user name
3. How to create an account on AOL mail?
You can easily create a new account on AOL mail by visiting the home page and filling up the sign-up form.
4. How to set up AOL mail to access on an iPad?
At first, access the settings on iPad and choose to add accounts tab then enter your AOL account login details and save it.
5. How AOL account users can add alternate email?
Login to your AOL mail and access account info then add your alternate email and save it.
6. How to do AOL account recovery on the iPhone?
You may encounter glitches while using an AOL account on iOS devices. Therefore it is always advised to always use an up to date version of the software. To have a smooth and pleasant experience you could also try reinstalling the application that will further help in having a great experience.
7. Am I allowed to create more than a single username with my AOL account?
If you have access to an AOL master account then you could create up to 7 new usernames. The feature allows companies to distribute usernames to their employees and business partners.
8. What are the steps that one can stick to in order to create an AOL mail account?
You need to go to the official website of AOL and there click on the Login/join option that will redirect you to the signup page. From there you can create your AOL account.
Most common FAQs on the recovery of AOL account
1. How do you recover old emails on the AOL account?
Old mails are kept in the old mail folders for the span of three days. The sent emails are saved the sent folder for the time period of 27 days. The email will be on your device or AOL until you delete them.
2. What to do when unable to recover AOL mail online?
Users can also get the old emails back from the Trash folder in the seven days. But after that user would not be able to recover your old emails. or you can contact a support executive to resolve the problem.
3. How can I recover my deactivated AOL mail?
If you are willing to recover a deactivated AOL account, the user needs to visit the AOL login page then sign in to the AOL account with the assistance of the username and password.
4. How to cancel a paid subscription for AOL mail?
In case you want to cancel AOL paid subscription plan, the user will have to perform it through the subscription page. Or user can even dial AOL and request them to cancel your subscription easily.
5. How I deal with My AOL can't recover my account online?
At times, users have also reported the AOL can't recover account online. Well, the user is on the same page, you can directly talk to the AOL support executive in order to get the issue solved.
6. How can I prevent AOL accounts from deactivation?
Well, if in case if the user don't want to lose your reactivated AOL account, sign in to your account at least one time in the month.
7. How can I recover my AOL account if remain inactive for more than 180 days?
Well, in that case, AOL will need to delete your email account forever, otherwise, the user would not be able to recover anything through it.
Most common FAQs about AOL Mail login
1. How can I login into my AOL mail account?
Visit the AOL account login page then enter your username and password to login into your account.
2. How do you login to your old AOL mail account?
You can log in to an old AOL account through the official website by submitting your user ID and password.
3. How to login to AOL mail on an iPhone?
You can log in to the AOL mail account on iPhone via app or browser by submitting your login data.
4. How to log in to more than one user on AOL mail?
To login, more than one user on AOL mail navigate towards Manage account and add a new user name then save it.
Most common FAQs on deleting AOL account
1. Is it possible to delete a registered AOL mail?
Yes, deleting an AOL email account is possible via an online platform.
2. How to delete an AOL email account?
You can delete an AOL account by visiting the home page and selecting the delete account tab from the settings.
3. How long it takes to delete an AOL mail permanently?
It takes around 3 months to delete your AOL mail account permanently.
4. How to reactivate a deleted AOL account?
You can reactivate a deleted AOL account by simply login in through the AOL home page prior to three months.
Most common FAQs on AOL mail login problem
1. Why I am unable to login into my AOL mail?
Unable to login into AOL mail can happen due to wrong credentials, server issues, slow internet, etc.
2. Why I cannot access AOL mail on my mobile?
AOL mail users might not access an account on mobile when the browser is causing a problem. Therefore, you have to clear your browsing history or get the latest browser update.
3. Why does AOL mail not work on an iPhone?
AOL mail doesn’t work on an iPhone when the app is not updates or some other technical error might happen.
Hence, the most relevant FAQs about AOL mail login, AOL account recovery deleting an AOL email account, and the problems related to the AOL email login are discussed above with the proper answers to all of them.
How do I contact the AOL customer service- Avail multiple modes to reach them
The AOL customer service is the best when it comes to grievances redressal. AOL services are impeccable. However, there are certain glitches that the users face. In order to cope with the challenges, the users thus are required to get in touch with the customer service team or department at AOL. If you are interested in getting support and assistance at AOL, the users are then required to connect with the customer service team at AOL.
- Now the question arises How can I speak to AOL representative and what one needs to do if they want to get in touch with the officials at AOL?
- Well, the users could utilize a phone call, to get in touch with the AOL customer service.
Connect via phone call
- Phone call provides the right opportunity to receive assistance and support from the customer support department at AOL.
- You are required to give a call on the helpline number and the customer service reps will get back to you at the earliest.
- For getting the helpline number, the users are recommended to visit the ‘Contact us’ option on the homepage of the AOL website.
- 24/7 phone support is provided to the users so that all their queries and concerns are addressed.
Connect via Email
- Connections via email are the best when it comes to formal communication.
- All you are required to do is compose an email and send it to the customer service email address issued by AOL.
- Email services work round the clock to provide support and assistance to those who require it.
- The customer service reps will get back to you at the earliest. The maximum waiting time is 48 hours.
Connect via Chat Support
- Chatting with the customer service team is the best resolution for those who would like to connect with the customer service professionals at once.
- The assistive live chat option is available on the official website of AOL.
- For all your technical and connection-related queries and inquiries, you could connect with the support team through the Live chat option.
- Live chat allows instant communication with the professionals at AOL.
What Cannot Be Resolved With a Call to AOL Customer Service?
- You can connect with the customer service department at AOL to get guidance on multiple things that are as follows:
- Certain application glitches.
- Email problems and issues.
- Sign-in-related issues and problems.
- AOL website, not working issues.
- However, there are certain things that cannot be resolved over call and you will have to request a visit to your place from an AOL expert.For instance,Technical assistance with your AOL email.
What Should You Do If You Have an Unsuccessful Call with AOL?
In case your call goes in vain, the users then can resort to alternate methods that are available to connect with the customer service reps at AOL. For AOL customer service, the users may resort to an Email or chat option to get support at AOL.
How do I talk to AOL customer service live chat person for all solutions.
- To connect with a live person at AOL customer service for assistance via call, customers can follow the steps given below:
- AOL customers first need to dial the customer service number of AOL.
- Now the customers need to either press 5 or say ‘Tech Support’.
- The customers of AOL are now required to stay on the line for some time.
- Now the automated phone system will connect a live agent at AOL to the customers on the call.
How do I speak to AOL representative?-Avail AOL Voice Main Menu
- To reset the password of the AOL account, customers need to Press 1 or say ‘reset password’.
- To purchase a new plan with AOL, customers need to Press 2 or say ‘Purchase AOL plan’.
- To make changes to a plan with AOL, customers need to Press 3 or say ‘change AOL plan’.
- For billing-related queries with AOL, customers need to Press 4 or say ‘billing’.
- For getting tech support from AOL, customers need to Press 5 or say ‘Tech Support’.
- If the customers wish to hear the main menu again, then they need to Press 6 or say ‘repeat’.
Before calling AOL customer service, make sure of these points
- While contacting AOL customer service via call, the customers need to make sure that they use an ideal number. AOL also provides support in Spanish vocabulary and TTY support. There are different numbers for these services.
- AOL customers who wish to get immediate assistance via call are suggested to make a phone call during service hours.
- If the customers wish to get their issues resolved rapidly, then call is the most convenient way.
- If the customers of AOL are calling AOL customer service for tech support, then they need to keep their devices handy.
- If the issue is related to the AOL billing, then the customers are suggested to keep the invoice with them.
Know frequently asked questions on AOL service – Get complete information here
Question 1: What could be the computer's operating systems, Mail/Calendar & Contacts software, and browsers Assist by AOL support?
Answers: Here we go with the computer's operating systems, Mail/Calendar & Contacts software, and browsers Assist by AOL support listed down.
- Windows OS: XP, Vista, 7, 8, 10.
- Mac: Mac OS 10.6.8 and above.
- Mail/Calendar & Contacts software: Microsoft Outlook, Outlook Express, Windows Mail, Entourage, etc.
- Browsers: Internet Explorer 5.5 or later, Firefox 2 or later, Chrome and Safari 5 etc.
Question 2: How to seek assistance from AOL on Tech-related issues?
Answer: To get assistance from AOL customer service on technical issues, the customers need to call on the toll-free number. This number is given to the customers when they purchase Assist by AOL plan. The customers can call on the toll-free number anytime as it remains available 24/7.
Question 3: Which types of iOS devices are Assisted by AOL support?
Answer: We are here to support most iPod touch, iPhones and iPads in systematic methods.
Question 4: What are the issues can Assist by AOL help with?
Answer: When it comes to seeking assistance by AOL, it covers nearly any big & small technical issues for software and hardware devices i.e. Speeding up your slow computer, Network or Wireless Connection, Removing Computer Viruses, Troubleshooting your printer, etc.
Question 5: Should I need to be connected to the internet?
Answer: Absolutely right, we must be connected to the internet to receive remote computer service quite easily.
Question 6: What is the cost of Assist by AOL?
Answer: Assist by AOL have different plans that cost according to the services. The plans that Assist AOL offers are annual, monthly, and one-time plans. The prices vary depending on the plan that the customers choose. AOL also gives a guarantee of a full refund, if the first query raised by the customers is not resolved within 30 days of the purchase. In this case, AOL does not charge any early termination fee also.
Question 7: Is it important to leave my home for service?
Answer: Not at all, our AOL customer service team is available to provide you with the best technical support service at your home in a significant manner.
Question 8: How does the Assist by AOL secure login work?
Answer: To do so our techie asks you to open a browser and direct you to our secure site. Afterwards, you will get unique credentials to enter and connect with their computer device to give entire control of your computer to our tech experts easily.
Question 9: How is Assist by AOL different from AOL technical support?
Answer: Assist by AOL is a special customer service that does to specifically provides support for an issue related to an AOL account. It provides assistance for all the devices present at homes such as computers, routers, phones, printers, and many more. AOL technical support provides assistance 24/7 on issues related to a customer’s AOL email, AOL desktops, and other services by AOL.
Question 10: Is the Assist by AOL secure login safe?
Answer: It is quite safe and secure when it comes to assisting by AOL tech experts who use a secure, remote connection to log in to your computer and fix your problems ingeniously.
Question 11: How many times I can contact Assist by AOL with issues?
Answer: It is an annual plan and a recurring monthly plan that helps you to contact us as many times as you need to resolve your technical problems.
Question 12: How soon can I start using assist by AOL after purchasing it?
Answer: Instantly, you can get help with us by making a call after purchasing assist by AOL simply.
Question 13: What happens when Assist by AOL can’t fix the technical issue?
Answer: If we are unable to fix the issue within 30 days of your initial purchase, send a refund request for any charges you have paid and a fee will be provided to you back instantly.
Question 14: How to cancel or update an AOL account?
Answer: You can cancel and update an AOL account any time at myaccount.aol.com where you can enter your user ID and password and go to the settings. Click on the cancel and update account option and follow the on-screen instructions carefully.
Question 15: On what type of devices does Assist by AOL provide support?
Answer: Assist by AOL is a support system that provides assistance on all kinds of devices. It has experts for all types of devices such as Windows PC, Apple computers, smartphones of all brands, smart TVs, tablets, and many more. Assist by AOL by AOL customer service also provides assistance on issues related to printers, scanners, Play Stations, streaming devices, and more. It has a secret lab that has all the versions of gadgets, software, and different consumer products. It makes Assist by AOL capable of providing assistance on issues related to every device and service.
Question 16: Where can I view the Assist Terms and Conditions?
Answer: You can view the assist Terms and Conditions at https://assist.aol.com/service-terms and get complete information significantly.
Question 17: What services are included in AOL 24x7 Live Support?
Answer: There are a number of services included in AOL 24x7 live support such as AOL Desktop and AOL membership benefit activation, AOL mail, AOL Desktop Installation, etc.
Question 18: Do I need to activate AOL 24x7 Live Support when I purchased AOL 24x7 Live Support for a monthly or annual fee?
Answer: It is said that AOL 24x7 Live Support is not required the activation process when you purchase it for a monthly or annual fee.
Question 19: How to receive support for AOL 24x7 Live Support?
Answer: To receive support for AOL 24x7 live support call the phone number provided with your 24x7 Live Support subscription at AOL customer service. You can also use chat and email service to get suitable assistance instantly.